1 another thing to piss me off - so much for the new years resolution for not being grumpy
2 Finalisation for my gas bill in qld has still not been done
i filled in the "are you moving" emil performa for Origin energy to disconnect my gas last year.
we did this because it was taking far to long to lodge a request and was recommended doing it online...
was advised that because i live in QLD it will take 6 business days to get the final reading
everywhere else its up to 3 days
these are business days...
left qld with the faith that they will give me a final reading the 2 weeks after i had left.
recieved a conformation email showing my amended details, former address and new address.
contacted 2 weeks into janurary via email to see if it has been finalised (calling takes over 40 mins - and by the time i have been left on hold that long i go mental at anyone who answers the phone)
received email 6 days (business) stating that they sent it to my old address (
asked to reissue the bill
bill was recieved 2 days after the original due date
emailed back and said wtf fix it its your stuff up - no i cant you need to do this because i'm a lazy speaking english as my second language stinky bitch. meanwhile received an "overdue notice" to the amended address - wow they are good!
on the hour long drive to work i called the "hotline" number and took 40 mins to speak to a person and informed her of the overdue bill and i'm not paying for their cock up.
said she will issue a new bill - no bill recieved as yet and its been 2 weeks so i paid the original amount due with no overdue and i'm not paying anything else.
they wont respond to emails and wont return my calls.
they have mispelt my name with a f instead of an s despite raving calls to fix it which they have not.
origin energy...
FUCK YOU!!!